Designed for Divine Destinations

I had signed up for a business as a distributor to get a discount a couple of years ago, I’ll call that Company A. My upline coached me to see if this was a business I wanted to build since I had signed up a couple of other team members. I tried it but it just wasn’t me at the time, I had another business I was working on and it didn’t fit in with the schedule I desired.

Last summer I switched  to a product line that I felt better suited me and my beliefs, I’ll call that Company B. (I rarely switch products in this area so this tells you how I feel about the products.). While I liked some of the products of Company A, I didn’t want to order from 2 different companies so again, I signed up as a distributor for Company B and again I have team members.

Last week the upline for Company A called to tell me about some specials. WOW I thought she forgot all about me. I hadn’t heard from her in about 9 months. I also had not been ordering. I called her back to let her know that I wasn’t ordering from Company A anymore and I mentioned that I hadn’t heard from her in a while and asked how she was doing. (This upline is very likable but not very personal or relational).  She said “Oh well I never know how often people like me to contact them.”

Whoah! WHAT? It is always important to keep in touch with clients and team members. She’s a great person but what is she thinking? To me it seemed like she had been distracted from the business for a while then decided she wanted to amp it up!

That’s a real ball dropper.. not to stay in touch with the people in your business. I hadn’t gotten e-mails from her, calls, texts .. nothing at all.

What she should be doing is creating a formula for contacting people. Clients and team members want to be contacted regularly (unless they state otherwise) and should be contacted. Depending on the sort of business you have and how well you know your team members and clients… team members should be contacted every week or so. One of my good friends contacts her team each week by conducting a weekly call. She uses that time as an opportunity for her team members to ask questions which will help other team members learn.Customers should be contacted monthly or how ever often the new specials come out. That is always a good reason to contact clients. As you get to know your clients, you will be able to determine if they like more or less frequency.

If my upline wasn’t sure when she should contact me or how often there was something simple she could have done.. SHE COULD HAVE ASKED ME.

It’s these simple little things that make all the differences. It’s not the big challenges that keep us from moving to the next level but the collection of little things, habits that challenge us.

WHAT are YOUR challenges with your Home Party Business? What can we answer for you? What can we give you to help you move forward?

Charlotte Salafia

www.designedfordivinedestinations.com

“Where it’s not just about the destination, but the journey to get there.”

Tags: arbonne, avon, Business, Communication, direct sales, home business, home party business, life, mary kay, mom, Money, Mothers, Networking-MLM, pampered chef, partylite, sales, silpada, tupperware, Work at home parent

This entry was posted on Wednesday, March 3rd, 2010 at 5:51 pm and is filed under home party business. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.